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UPS maintenance contracts

At Centiel, we’ve built our reputation on delivering outstanding levels of UPS service. Our maintenance plans are designed to offer ongoing reliable power protection that is flexible and cost effective. Our preventative maintenance contracts cover the majority of manufacturers, and we rarely find equipment that cannot be directly maintained by our own nationwide network of trained engineers. Our maintenance procedures ensure that potential issues with internal components are detected at the earliest opportunity, reducing equipment malfunction, extending equipment life, and improving system availability.


Maintenance Plan Components
  • Preventative maintenance inspections that meet manufacturer timescales and procedures
  • Remote monitoring that provides continuous monitoring of your critical load
  • A variety of emergency call-out response times, including 24 hours a day, 365 days a year
  • Individual Maintenance plans designed to meet your business specific requirements
  • Replacement of fans and capacitors in accordance with manufacturer guidelines
  • Nationwide network of engineers, trained in accordance with manufacturer specifications
  • Maintenance plan levels from basic cover up to fully inclusive
  • Comprehensive in-house inventory of spare parts

Preventative Maintenance

  • Inspections: mechanical, electrical, battery
  • Equipment cleaning, dust removal
  • Software updates
  • Replacement of consumables
  • Environmental checks
  • Battery checks
  • Maintenance reports
  • ‘Sign on glass’ reporting

Battery systems

Regular maintenance of your UPS batteries is critical to ensure backup power is there when required. Our highly skilled engineers are trained to identify potential problems before a failure occurs.

  • Battery condition assessment
  • UPS battery replacement
  • UPS battery removal & disposal
  • Load bank testing

Impedance testing

Our highly-skilled engineers are trained to assess the internal condition of your UPS batteries. Monitoring the internal impedance at regular intervals allows for early detection of battery failure. This allows batteries to be replaced before a complete system failure occurs.

  • Battery life assessment
  • Early battery failure identification
  • Full battery status report

UPS remote monitoring

Remote monitoring is an invaluable tool that allows our field engineers to analyse and diagnose most issues remotely.

  • Continuous UPS monitoring
  • Dedicated Support 24/7/365
  • Alarm activated analysis and diagnostics
  • Total peace of mind

UPS installation UPS relocation and decommissioning

Centiel offer a full installation and commissioning service. Our products are developed and manufactured in Switzerland with the highest standard of quality in components and manufacturing processes.

In order for us to provide you with the best solution for your power protection needs one of our team of skilled engineers can visit your premises to conduct a free site survey. We will assess your critical power requirements with regard to your present usage and plans for future growth.

Working closely with you, our project team will manage the complete installation and commissioning of your UPS system from end to end. We will advise on location, environmental and practical restraints, and on electrical works which may need to be carried out in preparation for the installation of the new UPS.

Our directly employed, manufacturer trained engineers will commission and test your power protection system. Working in accordance with manufacturer commissioning procedures, they will provide full commissioning certification for warranty validation.

  • Power protection solutions supplied, installed and commissioned directly by the manufacturer
  • Extensive network of manufacturer trained engineers
  • Free site survey
  • Full project management
  • Commissioning certification for warranty validation
  • Organisation of electrical and mechanical work

Designing, manufacturing and delivering industry leading power protection solutions

Designing, manufacturing and delivering industry leading power protection solutions

UPS relocation and decommissioning

Centiel Ltd has an experienced project team who can manage the relocation of your UPS system whether you’re relocating to a different room within the same building or moving to a new location. Our team of skilled engineers will be responsible for the decommissioning and recommissioning of your UPS system, including the associated batteries and electrical switchgear, whilst our experienced logistics team will ensure safe transportation.

  • Out of hours service available
  • Extensive network of manufacturer trained engineers
  • Full project management
  • Recommissioning certification
  • Organisation of additional electrical and mechanical works

Centiel Ltd can arrange for the safe decommissioning and recycling of redundant UPS systems, associated batteries and electrical switchgear. Our engineers work in accordance with the Hazardous Waste Regulations and as a registered waste carrier, we ensure that all waste is disposed of safely.

Black building testing

If you have a requirement to conduct an IST (Integrated System Test) Black Building Test, Centiel can assist you. Our highly-skilled and qualified engineers can attend site during your test to monitor your UPS system or make it safe for the period of the works.

Site Survey

Centiel’s network of highly skilled engineers can provide you with a free site survey to assess your power protection needs.


What’s included
  • On-site assessment of your power protection needs
  • Assessment of required load size
  • Project planning advice including location, environmental factors and possible infrastructure issues
  • Identification of delivery route and logistics requirements

We can help you to decide on the best technical solution to suit your needs and budget.


We offer a variety of generator maintenance and servicing contracts to meet the requirements of today’s commercial environment. A maintenance contract is essential to ensure the continued reliability of your emergency power generation system.


  • Generator installation
  • Generator repair
  • Generator re-location
  • Generator removal
  • Emergency generator hire
  • 24/7/365 maintenance cover
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